UK pet insurance

More Than pet insurance: what it covers

Thinking about More Than pet insurance? Here’s what More Than’s policy really covers, explained in plain English and taken straight from More Than’s own documents. We’ve focused on the parts that decide whether a claim gets paid, such as waiting periods, pre-existing conditions and how much you pay yourself. Nothing here is a recommendation.

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More Than at a glance

Most it pays for vet fees
£1,000, £2,000, £4,000 or £6,000 per condition (Premier Lifetime)
Excess you pay on each claim
Fixed excess chosen by the owner (the table shows £100)
Wait before illness is covered
14 days
What changes as your dog gets older
Pets under 9: choice of 0%, 10% or 20% co-insurance

Common questions about More Than pet insurance

How long is the More Than waiting period?

14 days

Does More Than cover pre-existing conditions?

Not covered: any illness, injury or complication known before the policy started.

Does More Than cover behavioural training or a behaviourist?

Only on Premier, up to the limit on your schedule, when the change is caused by a medical, mental or emotional condition.

Does More Than pet insurance cover dental?

Accident damage on every level; dental illness only on Premier, up to £1,000 or £2,000.

Does More Than cover cruciate ligament surgery?

Both knees count as one condition; if one leg had signs before cover, the other is excluded.

How does More Than treat a condition on both sides, like both knees?

Both cruciate ligaments are treated as one condition; the second leg is pre-existing if the first had signs before cover

Does More Than cost more to claim on as my dog gets older?

Pets under 9: choice of 0%, 10% or 20% co-insurance. Pets over 9: 20%

Is there an age limit to join More Than?

No maximum starting age in the IPID; pets must be at least 8 weeks old

How old does my puppy need to be for More Than?

8 weeks

Does More Than pet insurance include third party liability?

£1,000,000 on Basic, £2,000,000 on Classic, £3,000,000 on Premier; £250 excess.

Does More Than offer a multi-pet discount?

15% for each pet you add to the same policy, if they live in the same household.

Working on reactivity or another behaviour problem? Read how to choose a reactive dog trainer, or find a trainer near you.

How does More Than compare with other UK insurers?

The same five points for every UK insurer we compare, so you can see how More Than stacks up. Click any insurer to read its full page.

InsurerMost it pays for vet feesWhat changes as your dog gets olderWait before illness is coveredBehavioural treatmentDental cover
PetplanShown on the Certificate of Insurance, not in the bookletA 20% excess is added at the renewal after the 10th birthday, or the 7th birthday for "select breeds" (named on the Certificate)14 daysCovered under Vet Bills for a "behavioural illness" (caused by a mental or emotional disorder), by a vet or a behaviourist with named qualifications (CCAB, APBC, CFBA, ABTC)Dental injury and illness covered if teeth were checked by a vet in the 12 months before symptoms, and recommended treatment was done within 6 months
AdmiralLifetime: £2,000, £3,000, £4,000, £5,000 or £10,000 a year (Platinum)No percentage co-payment found. From the renewal after the pet turns 6, the higher £199 excess always applies14 daysOnly on Lifetime Platinum (£10,000): up to £2,000, and only for behaviour changes caused by a previous injury or illnessAccidental dental damage on all levels, within the vet fee limit
Animal Friends£1,000, £2,000, £3,000, £4,000 or £5,000 a year (separate booklet for £10,000 and £18,000)A co-payment (a set percentage of each vet fee claim, on top of the excess) is added from the first renewal after a dog turns 8 (cats 10) and can't be removed. The percentage is on Your Schedule, not in the booklet. Younger pets can choose a voluntary co-payment14 daysNot covered on Lifetime £1,000 to £5,000 (training, treatment or therapy for behavioural issues)None on £1,000; dental accidents up to £750 on £2,000 and £3,000; dental illness and accidents up to £1,000 on £4,000 and £5,000, if the pet had a dental exam in the year before and recommended treatment was done within 7 months
Direct LineEssential £4,000 per condition (12 months); Advanced £8,000 per condition, including dental illness up to £1,000Not found yet14 daysNot covered on Essential or Advanced (treatment, training or therapy for behaviour problems)Dental illness not covered on Essential; up to £1,000 on Advanced (within the vet fee limit), if your dog has a dental check every year and recommended treatment is done within three months
WaggelAnnual limit shown in each customer's policy; within it, up to £1,000 each for dental, complementary and behavioural treatmentOptional co-payment chosen by the owner, which can be dropped in the first 7 days or before renewal. No age-based co-payment found14 daysUp to £1,000 if diagnosed by a vet and treated by a qualified practitioner; not if caused by not neutering or trainingUp to £1,000, if not pre-existing and the pet had a dental exam in the last 12 months
More Than£1,000, £2,000, £4,000 or £6,000 per condition (Premier Lifetime)Pets under 9: choice of 0%, 10% or 20% co-insurance. Pets over 9: 20%14 daysBehavioural problems are excluded except on Premier, up to the limit on your schedule (up to £1,000 on the top level); covered for behaviour changes caused by a medical, mental or emotional conditionTeeth and gums damaged in an accident on every level; dental illness on Premier, up to £1,000 or £2,000 within the vet fee limit
ManyPetsNot found yetCo-payment is shown on the Membership Certificate; the handbook doesn't tie it to an ageNot found yetBehaviour treatment covered for a change in behaviour; not if general training or neutering could have prevented itDental illness and accident cover, limits by plan (for example £1,000 on Standard Care)
Agria£3,000 (Lifetime Lite), £6,500 (Lifetime), £12,500 (Lifetime Plus) or £20,000 (Lifetime Premium)Not found yet10 days, when you first buy the policy (not at renewal)Up to £750 for behavioural disordersDental and gum illness only if your dog had a dental check in the 15 months before it was noted, and any treatment the vet recommended was done within 12 months
Sainsbury'sNot found yetNot found yet14 daysNot found yetDental illness not covered unless your dog has a history of annual check-ups and any advice was followed within 6 months
John LewisNot found yetNot found yet14 daysNot found yetDental illness not covered unless your dog has a history of annual check-ups and any advice was followed within 6 months, and the treatment is to relieve suffering due to illness
TescoNot found yetNot found yet14 daysNot found yetDental illness not covered unless your dog has a history of annual check-ups and any advice was followed within 6 months
PDSANot found yetNot found yet14 daysNot found yetDental illness not covered unless your dog has a history of annual check-ups and any advice was followed within 6 months
Marks and SpencerNot found yetNot found yet14 daysNot found yetDental illness not covered unless your dog has a history of annual check-ups and any advice was followed within 6 months, and the treatment is to relieve suffering due to illness
RSPCANot found yetNot found yet14 daysNot found yetDental illness not covered unless your dog has a history of annual check-ups and any advice was followed within 6 months
ArgosNot found yetNot found yet14 daysNot found yetDental illness not covered unless your dog has a history of annual check-ups and any advice was followed within 6 months
Post OfficeNot found yetNot found yet14 daysNot found yetDental illness not covered unless your dog has a history of annual check-ups and any advice was followed within 6 months
Churchill£3,000 per condition (12 months), including up to £1,000 for complementary treatment, £75 a visit towards consultation fees, £200 for out-of-hours visits and £40 a session for hydrotherapy and physiotherapyFrom age 7 you pay 20% of every claim, after the excess10 daysNot covered: treatment for behavioural problems, training or therapy, and medication or pheromones to manage behaviourTooth or gum disease isn't covered, nor scale and polish, root canals or crowns
LV=£1,000 to £12,000 a year (Lifetime plans)A 20% excess is added at the renewal after your dog's 8th birthday, on top of the fixed excess, except on the £1,000 plan14 daysCovered for a change in normal behaviour caused by a mental or emotional disorder, treated by a vet or a behaviourist your vet refers you to (CCAB, APBC, CFBA or ABTC members); not if training or neutering could have prevented itDental injury and illness covered if a vet or vet nurse checked your dog's teeth in the 12 months before symptoms, and recommended treatment was done within 6 months

Everything we checked in More Than’s policy

Each point shows where we found it in More Than’s own document, so you can check it yourself. Where an insurance term needs explaining, we’ve added a short note.

Type of policy
Premier Lifetime is per condition: £1,000, £2,000, £4,000 or £6,000 for each accident or illness, refreshed at renewal. Time limited and maximum benefit plans are also soldWhere: Product tables
Most it pays for vet feesThe most the policy pays for vet treatment, per year or per condition depending on the policy.
£1,000, £2,000, £4,000 or £6,000 per condition (Premier Lifetime)Where: Premier Lifetime table
Excess you pay on each claimThe fixed amount you pay towards each claim; the insurer pays the rest, up to your limit.
Fixed excess chosen by the owner (the table shows £100)Where: Premier Lifetime table
What changes as your dog gets olderA co-payment is a percentage of every claim you pay yourself, on top of your excess. Many policies add one when your dog reaches a certain age.
Pets under 9: choice of 0%, 10% or 20% co-insurance. Pets over 9: 20%Where: Premier Lifetime table
Wait before illness is coveredThe time after you buy a policy before you can claim for an illness.
14 daysWhere: Pre-existing conditions 5
Problems on both sides of the body, like both kneesIf your dog has problems on both sides (both knees, both hips), many policies treat them as one condition.
Both cruciate ligaments are treated as one condition; the second leg is pre-existing if the first had signs before coverWhere: Cruciate ligaments; Pre-existing conditions
Cover for pre-existing conditionsAnything your dog had, or showed signs of, before the policy started.
Not covered: any illness, injury or complication known before the policyWhere: Definitions: Pre-existing condition
Cover for behavioural treatment
Behavioural problems are excluded except on Premier, up to the limit on your schedule (up to £1,000 on the top level); covered for behaviour changes caused by a medical, mental or emotional conditionWhere: We will not pay: 12; Definitions: Behavioural; Premier Lifetime table
Oldest age your dog can join
No maximum starting age in the IPID; pets must be at least 8 weeks oldWhere: Premier £4,000 IPID
Third party liability (if your dog injures someone)Pays compensation and legal costs if your dog injures someone or damages their property.
Up to £1,000,000 (Basic), £2,000,000 (Classic) or £3,000,000 (Premier), dogs only, £250 excessWhere: Policy cover levels; Premier £4,000 IPID
Youngest age your dog can join
8 weeksWhere: Premier £4,000 IPID: What is not insured?
Dental cover
Teeth and gums damaged in an accident on every level; dental illness on Premier, up to £1,000 or £2,000 within the vet fee limitWhere: Policy cover levels; Premier £4,000 IPID
Discount for insuring more than one pet
15% for each pet you insure on the same policy, living in the same householdWhere: Multi-pet insurance page (More Than’s website, read 5 October 2026)

Source: Your Pet Insurance Policy (More Than); Premier £4,000 IPID. Read on 5 October 2026. Underwriter: EUI Limited (a subsidiary of Admiral Group plc). Policies change, so always read the current policy wording before you buy or claim. Spotted a mistake? Tell us.